Topic
System integration & architecture
Roles in integration projects - who brings systems together successfully?
Integration projects are among the most complex undertakings in the IT and digital world. Different systems, departments, external service providers and internal interests need to be coordinated. For this to work, it takes more than just technology: it requires clear roles, defined responsibilities - and someone who can maintain an overview. This is exactly where DI Experts comes in.

Integration is teamwork - with clear management

We take on an active role as a structure provider in every integration project. Depending on the project size and maturity level, we work with our clients to establish suitable governance structures: from targeted role set-up in medium-sized companies to the Integration Management Office (IMO) in large-scale projects.

We make a clear distinction between strategic management and operational implementation:

  • Our integration managers take care of the overall architecture, stakeholder management, risk management and coordination with adjacent programs.
  • Our integration project managers assume operational responsibility - schedules, coordination, resources, progress.
    Both roles work hand in hand, embedded in the structure of your company.

Technical implementation by experienced integration specialists

Whether API coupling, middleware strategy or data mapping - the technical linking of your systems requires specialist knowledge. Our integration specialists ensure robust and maintainable connections, define transformation logics and ensure technical quality through automated tests and monitoring.

We work across all technologies - whether SAP, Microsoft, low-code platforms or industry-specific solutions. Always with one goal in mind: stable connections that serve your processes.

Structure through the DI Experts IMO model

We bring a tried-and-tested model to larger projects: the Integration Management Office. This management team ensures order in the interplay of technology, organization and communication. It coordinates:

  • Comprehensive time and resource planning
  • Dependencies between streams and modules
  • Documentation, testing, change and risk management
  • and creates escalation channels before they become necessary

The IMO is not an additional layer - but an amplifier for your project structure.

RACI & role responsibility - clarity right from the start

Unclear responsibilities are one of the most common reasons for delays. That's why we work with established role models such as RACI to define responsibilities right from the start:

  • Who decides?
  • Who carries out?
  • Who needs to be involved?
  • Who needs to be informed?

We translate this clarity into workshops, visualizations and routines - so that your project is not only structured on paper, but works in everyday life.

Our experience: Integration requires more than methodological knowledge

Many companies underestimate the importance of coordination in integration projects. Our advantage: we not only provide methods, but also implementation expertise. Our experts are familiar with cross-functional teams, shadow IT, conflicting priorities and regulatory requirements. And we ensure that everyone involved remains involved, informed and able to work - whether IT, specialist departments or external parties.

Conclusion

System integration is not just a technical task - it is a team task. And every strong team needs clear roles, resilient structures and someone to hold the whole thing together. This is exactly what we offer with DI Experts: a tried-and-tested project architecture, experienced integration professionals and a team that not only organizes, but also implements.

Are you starting an integration project? Let us clarify the appropriate roles and responsibilities together. Our experienced integration experts will accompany you step by step - with technical depth, organizational know-how and an eye for the essentials.
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